WordPress Support

WordPress Support

When your WordPress site breaks, slows down, throws errors, or gets hacked, you don’t need “try disabling plugins” — you need someone who can diagnose the real cause and fix it without making a bigger mess.

I’m Aaron Sonnenberg, a web designer + developer with over 25 years of experience building and supporting WordPress (and other platforms). I design full sites, build custom functionality, and I can develop plugins when off-the-shelf solutions aren’t good enough.

What I Help With

Fixes & Troubleshooting

• White screen / fatal errors / PHP issues
• Plugin and theme conflicts
• Broken layouts after updates
• Forms not sending, spam floods, deliverability issues
• Performance problems (slow pages, poor Core Web Vitals)
• Mobile issues and cross-browser bugs
• Database issues, redirects, weird URL behavior

Security & Cleanup

• Malware/hack cleanup
• Lockdown + hardening (reduce attack surface)
• Ongoing monitoring recommendations
• Recovery plans when something goes sideways

Site Improvements (Without a Full Redesign)

• New sections/pages built to match your design
• Accessibility and standards fixes
• SEO-friendly structure + content support
• UX improvements to increase leads and reduce friction

Custom Development

• Custom theme work (clean, maintainable code)
• Custom plugin development (when you need true control)
• Integrations: CRMs, email platforms, analytics, automation
• Advanced workflows and automation (especially for content + ops)

Ongoing Support Options

PLUS Maintenance Plan

• Weekly updates (Core, Plugins, Themes)
• Daily security scans + backups
• 24/7 uptime monitoring
• Fixes for hacks or plugin issues
• 48-hour turnaround
• Weekly health reports

Managed WordPress Hosting

On WP Engine (P0 server) with performance and reliability features like global CDN, caching, SSL, and dev/stage/prod environments.

If you want the cleanest setup, combine hosting + maintenance so server + WordPress are both covered.

How Support Works

1. Quick intake: you tell me what’s happening and what changed recently (update, new plugin, host change, etc.).
2. Diagnosis: I isolate the cause (not guesses — actual root cause).
3. Fix + verification: I fix it, confirm it’s stable, and make sure it won’t recur for the same reason.
4. Next steps: if you want it prevented long-term, I’ll recommend the smallest, smartest improvements.

Who This Is For

• Business owners who need their site to stay online and generate leads
• Marketing teams who want a reliable WordPress partner
• Agencies that need a “fixer” who can jump in and handle real technical work
• Anyone tired of slow support tickets and vague answers

WordPress Support FAQ

Do you only support WordPress?
WordPress is a major focus, but I also work across platforms (Shopify, Squarespace, HubSpot, and more).

Can you build a whole new site if I’m beyond fixing?
Yes — full redesigns and rebuilds are available, and I can carry the project from strategy through launch.

Do you build custom plugins?
Yes. If you’re forcing a plugin stack to do something it wasn’t designed for, it’s often cleaner (and cheaper long-term) to build the right solution.

Do you offer ongoing help after the fix?
Yes — either through the maintenance plan, ongoing support, or project-based work.

Get WordPress Help

If your WordPress site is acting up — or you want a long-term support partner — reach out with:

• Your website URL
• What’s broken (and when it started)
• Any recent changes (updates, plugins, host changes)

I’ll tell you what I’d do next and the best path to fix it fast.

More: Get hosting / Start maintenance