Custom automation systems. Built on n8n + Claude. Already running for real clients.
Most agencies pitch AI automation as a concept. I’ve been shipping it as production infrastructure for years. A multi-location feedback tracker that routes customer feedback across 330 stores. A custom WordPress plugin for trade-association document management. A member intelligence dashboard surfacing renewal forecasts from association member data. Monthly accessibility scans across multiple clients. Lead enrichment for a real-estate-services firm. The work is specific, the deliverables are real, and the prices are public.
Automation systems aren’t chatbots and prompt templates. They’re the operations layer that runs underneath the brand: data pipelines, scheduled workflows, integration glue, custom tools your team logs into instead of paying another SaaS vendor for. I build them on n8n, with Claude as the operations partner, and I run them as part of the retainer.
Five real client deliverables. Production today.
Custom multi-location customer-feedback tracker built specifically for Mountain Mike’s Pizza’s 330-store footprint. Routes incoming customer feedback to the right operator at the right store, aggregates the data centrally for brand-level visibility, runs on SD-managed n8n infrastructure. Billed monthly as productized SaaS. The only productized instance of this tool runs at MMP — case study at /work/mountain-mikes/.
Custom WordPress plugin built for the Apartment Association of Greater Los Angeles: a form-driven document management system organizing the legal forms, leases, and member documents AAGLA distributes to 10,000+ members. Includes migration of legacy documents into the new structure. See /work/aagla/.
A standalone dashboard SD built and owns, currently in proof of concept with AAGLA as the founding tenant. Pulls member, activity, and engagement data out of Novi AMS and surfaces signals that matter for member ops: upcoming renewal forecasts, churn risk, certification seekers, positive renewal intent. Multi-tenant by design; the AAGLA pilot is informing what gets shipped as a productized offering next.
The n8n workflow infrastructure behind the Accessibility Monitoring service. Crawls a client site, scans each page with Pa11y (headless Chromium, WCAG 2 AA), aggregates results into a triage feed, generates a PDF audit report. Designed to scale across multiple clients on a scheduled monthly cadence.
AI-powered lead enrichment service: inbound webhook fires an Apollo enrichment, runs the contact through an AI scoring pass, lands the enriched record in Google Sheets ready for sales follow-up. First paying client is Unique Living Solutions; the service is productized at a flagship rate.
Productized where it fits. Project where it doesn’t.
| Productized retainers | From $200/mo | Lead Engine, Accessibility Monitoring, productized SaaS we already run for clients. Monthly billing, defined scope. |
| Custom automation projects | Project-based | Bespoke automation builds (custom plugins, n8n workflows, integration work). Scoped + quoted per project. Typical range: $2,000 to $20,000+ depending on complexity. |
| Block-of-hours retainer | From $95/hr | Block-40 ($95/hr × 40 = $3,800) or Block-20 ($110/hr × 20 = $2,200) for clients who want ongoing automation capacity without a fixed-scope project commitment. See project + custom development for full rate card. |
Schedule a call → to scope your automation project against the right path.
What this is good for.
Tools that route work, data, or signals across many physical or organizational units. MMP feedback tracker is the canonical example.
ROUTING · AGGREGATION · DASHBOARDSPull member data out of legacy AMS systems, surface signals (renewal risk, engagement, churn). Novi Member Pulse is the productized pattern.
NOVI · AI CLASSIFIER · RENEWAL SIGNALSAutomated content workflows: source ingestion, AI-assisted drafting, multi-platform scheduling. Useful when a content team is small but the surface area is large.
n8n · CLAUDE · SOCIAL APIsScheduled scans, alerting, PDF reports. ADA Scanner is the productized example; the underlying pattern (scheduled cron + scan + report) works for any monitoring use case.
PA11Y · UPTIME · REPORT GENERATIONWhat clients say.
[INPUT NEEDED: testimonial about the automation work specifically — ideally from MMP about the Feedback Tracker, AAGLA about the Form Document plugin or NMP pilot, or ULS about the Lead Engine. Whichever lands best as a stand-alone quote.][Name / Role / Client]
Tell me what’s eating up your team’s time. I’ll tell you whether I can automate it.
Most automation conversations start with “we keep doing X manually every week.” If that’s you, schedule a call.
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